Performance Indicators

We work hard to maintain high levels of customer service and performance. The table at the link below shows our 'Headline Indicators' and how we are doing in the first half of this financial year (April to September 2011). The Headline Indicators are a subset of performance indicators and reflect what you have told us are important to you. If you would like a more detailed report on how we are performing please click here for our most recent Annual Performance Plan.

Please click here to view Headline Indicators