North York Moors

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Accessibility

Information desk at The Moors National Park Centre by Chris J ParkerInformation desk at The Moors National Park Centre by Chris J Parker

We hope you find The Moors National Park Centre a good experience. Our staff are always ready to help and if you feel there is anything we can do to improve, please tell us.

Wheelchair loan

One electric scooter and one manual wheelchair available free of charge for use in the Centre and grounds.

Parking

Pay and display car park approx. 150m away from entrance to Centre. Tarmac surface with ramps. Minor road to cross. Alternative drop-off point 50m from main entrance. Charges apply for Blue Badge holders.

Toilet facilities

RADAR-accessible toilet to rear of tearooms. Key available from Information Desk. Baby changing facilities in disabled access toilet. Main public toilets in separate building accessed via steps.

External access

Two entrances to the visitor centre, approximately 86cm and 87cm wide. Level access except for slight step at front door.

Internal access

Two storeys with level floors. First floor reached by a flight of 15 stairs with handrails on both sides. Platform lift also available. Internal doorways vary in width from 78cm to 116cm. Seating available on low seats in exhibition rooms and in tearooms. Access from the Information Centre to tearooms via one step down; level access available from the outside through the door from the garden.

Access to grounds

Access from Centre to grounds via ramp or steps. Generally quite level outside with a few slopes. Bottom tier of wildflower garden has level access, higher tiers only accessible via rough stone steps. Paths tarmac or grass. Circular trail in Crow Wood is accessible by wheelchair: 400 long, with hard compact surface. Gentle gradients of no more than 1 in 14.

Facilities for hearing impaired visitors

Loop system installed at the Information Desk.