North York Moors

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Accessibility statement for the North York Moors National Park Authority

1. Website accessibility

2. How accessible this website is

3. What to do if you can’t access parts of this website

4. Technical information about this website’s accessibility

5. Content that’s not within the scope of the accessibility regulations

6. How we tested this website

7. What we're doing to improve accessibility

8. Useful links


1. Website accessibility

This website is run by North York Moors National Park Authority (NYMNPA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.


2. How accessible this website is

We know some parts of this website aren’t fully accessible:

  • you can’t modify the line height or spacing of text
  • most older PDF documents aren’t fully accessible to screen reader software
  • some of our online forms are difficult to navigate using just a keyboard
  • you can’t skip to the main content when using a screen reader

3. What to do if you can’t access parts of this website

If you need information on this website in a different format like accessible PDF, large print or easy read:

Email: information@northyorkmoors.org.uk

Call: 01439 772700

We’ll consider your request and get back to you in a maximum of 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact: information@northyorkmoors.org.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).


4. Technical information about this website’s accessibility

NYMNPA is committed to making its website accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

Non compliance with the accessibility regulations

Navigation and accessing information

There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). This doesn’t meet WCAG 2.1 success criterion 2.4.1 (bypass blocks).

It’s not possible for users to change text size without some of the content overlapping. This doesn’t meet WCAG 2.1 success criterion 1.4.4 (resize text).

Some pages contain tables, this doesn’t meet WCAG 2.1 success criterion 1.3.1. We aim to remove all tables by September 2020.

Some pages do not have labels for areas of the page e.g navigation, main content or footer. This doesn’t meet WCAG 2.1 success criterion 1.3.1 Info and Relationships. We plan to provide Aria landmarks by September 2020.

Issues with text

We aim to fix any non-descriptive link text by September 2020 (for example where link text says 'Click here'). When we publish new content, we’ll make sure link text meets accessibility standards.

We are working to ensure that as much text as possible has a reading age of 11 or below.

Issues with contrast

Some pages have low contrast errors. This doesn’t meet WCAG 2.1 success criterion 1.4.3 Contrast (Minimum). We aim to make all content reach the minimum required levels by September 2020.

Interactive tools and transactions

Some of our interactive forms are difficult to navigate using a keyboard because some parts of the form do not have a label.

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services, but may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2.

By September 2020, we plan to either fix these or replace them with accessible HTML pages. Any new PDFs or Word documents we publish should meet accessibility standards.

Video

Our existing videos on our site do not have transcripts, close-captioning or a summary of the key information. Any new content that we produce or commission we will ensure has at least one of these options.


5. Content that’s not within the scope of the accessibility regulations

PDFs and other documents

Many of our older PDFs, Word and Excel Documents don’t meet accessibility standards - for example, they may not be structured so they’re accessible to a screen reader. This doesn’t meet WCAG 2.1 success criterion 4.1.2.

The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters, posters or campaign materials that might still be published and accessed through our website.

Plain English

We aim to use plain language and avoid unnecessary jargon and acronyms on this website. However there are pages or documents, such as planning documents or National Park Authority reports, where complex or technical language is often necessary and used.

Third party content

Our site includes third party content and functionality.

Depending on our relationship with the third party, we cannot always guarantee its accessibility.

Links to other websites

Where we link to other websites that may offer benefits to our users, we are not responsible for the accessibility of these or any other websites we don't manage.

Using third party content or functionality on our website

We sometimes feature third party content or functionality on our website. This may include:

  • survey tools to collect feedback from users
  • insight tools which tell us how people are using the website
  • applications for creating forms and storing data

Where we choose to feature third party content or functionality on our website, we are responsible for ensuring it meets accessibility standards.

If we have paid for content to be created, or have a contractual relationship with the commissioner, we ensure accessibility guidelines are met as part of contractual obligations.

Where we are legally required to feature third party content or functionality, we cannot reasonably accept responsibility for ensuring it meets accessibility standards. However, where it is within our control, we will make every reasonable effort to work towards meeting accessibility requirements.

Third party platforms

We often create content which is hosted on third party platforms. This includes:

  • content we create for social media, such as Facebook or Twitter
  • video which we post on YouTube or Vimeo
  • data we supply to national databases

We are responsible for ensuring the content we supply meets accessibility requirements; however, we are not responsible for the accessibility of the platform itself.

For example, when we add video to one of our YouTube channels, we will ensure any subtitling, captions and audio-description are included as required. However, we are not responsible for the accessibility of the video player itself.


6. How we tested this website

This website was last tested on 2 September 2019. The test was carried out in house using automated test software.

We tested:


7. What we're doing to improve accessibility

We are considering linking with a third party accessibility consultancy to help us to improve our accessibility.


8. Useful links

Web Content Accessibility Guidelines (WCAG 2.1) https://www.w3.org/TR/WCAG21/

Equality Act www.legislation.gov.uk/all?title=equalities%20act

Equality and Human Rights Commission www.equalityhumanrights.com/

BBC Accessibility Guide www.bbc.co.uk/accessibility