We hope you find Sutton Bank National Park Centre an enjoyable experience. Our staff are always keen to help and if you have any suggestions about what we could improve, please let us know.
Our accessibility guide gives you all the information you need to know to help plan your visit to Sutton Bank.
One electric scooter and one manual wheelchair are available free of charge for use inside the Centre and the grounds.
The Tramper is an electric all-terrain mobility scooter available for use at the Centre. The scooter has been designed specifically to cover rough ground including mud, grass, cambers and steeper inclines safely, allowing visitors with limited or poor mobility, who have difficulty walking to explore iconic beauty spots in the North York Moors.
The scheme has been set up in partnership with Lake District Mobility. It's part of our continued commitment to make more of our beautiful places accessible to those who are less physically able.
To hire the tramper, you must be an existing member of the North York Moors Mobility scheme. Members can currently hire it at weekends on a pre-booked basis. Non-members can sign up and receive training too (pre-booking also required).
- The Tramper is available daily at Sutton Bank from 11am to 3pm (online booking available)
- The Tramper is also available at Ravenscar Visitor Centre on Fridays at 10.30am and 1pm
- First time users must undertake a short training session to become an Annual Member for £10 or as Temporary Member for £2.50 (which lasts for two weeks and can be upgraded to a full membership by paying the difference)
- Annual membership lasts 12 months and, as well as the two Trampers in the North York Moors, members can also make use of the Trampers at sites in the Lake District and all 47 Countryside Mobility sites in South West England
- To avoid disappointment, all bookings must be made in advance
- Trampers are limited to a speed of 4mph with an age restriction of 14 and above
- The maximum weight limit to use a Tramper is 25 stone (158 kilos)
- Hire duration depends on site and route
- Hire is free for all members
- Please show your member card at the Centres to show you’ve had training
To find out more and to start exploring, book your Tramper session through the North York Moors Mobility website.
A pay and display car park is adjacent to the National Park Centre. Charges apply for Blue Badge holders. Tarmac surface.
There are designated spaces for disabled drivers in the car parking areas to the east and west of the Centre, but not in the parking area to the north.
East car park (furthest away from the bank top): distance from disabled spaces is between 55m (minimum) and 71m (maximum) from the entrance.
West car park (closest to the bank top): distance from disabled spaces is between 100m (minimum) and 120m (maximum) from the entrance.
The toilets are located next to the main courtyard area. A unisex RADAR-accessible toilet is also located off the main courtyard. A key is available from the Information Desk. You can also purchase your own RADAR key for £3.60 from the Information Desk.
Baby changing facilities are located in the RADAR-accessible (disabled) toilet as well as in the female and male toilets.
There are two entrances to the Centre building. Both provide access to the main foyer area. The entrances comprise two double outward opening doors (not automatic), approximately 1.7m wide.
The doors are normally open securely during good weather. As the doors are not automatic, we have a door bell by the entrance and our staff will be happy to assist when the doors are closed.
From the main foyer, you can access the café (through double outward opening doors, approximately 1.7m wide) and the main centre area (through automatic sliding doors). The Centre is at ground level and there are no internal steps or ramps. The surface is a mixture of carpeting and stone flag floor (which can be uneven in places). Seating is available in the exhibition, the foyer and the café.
Access to the grounds
Paths around the grounds are mainly flat or have shallow gradients. Paths are tarmac. The courtyard surface is stone sets.
We have three wheelchair accessible picnic tables located in the grounds. Our staff will be happy to point them out.
Access beyond the Centre building
A path has been created from the Centre to a wheelchair/pushchair accessible viewing platform. Distance = approximately 700m, with a hard compact surface. A circular route can be followed back to the Centre, which has a minor road crossing. Distance = approximately 1000m.
The path to the White Horse is wheelchair and pushchair accessible. Distance is approximately 2.5km one way with a hard compact surface. There is a major road crossing to join the path.
Facilities for hearing impaired visitors
A hearing loop system is installed at the Information Desk.
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